Privacy Policy
Last Updated: 2026. This Privacy Policy details how XTBForex collects, uses, protects, and handles your personal information with 256-bit bank-grade encryption.
Introduction & Scope
XTBForex ("we", "us", "our") is dedicated to safeguarding the privacy and confidentiality of our clients' personal data. This policy applies to all visitors accessing our web domains, utilizing our trading platforms (MetaTrader 4, MetaTrader 5, WebTrader), or communicating with our client desk.
Personal Information We Collect
To open and service your trading account under international KYC/AML regulatory directives, we gather essential information:
-
Identity Details: Full Name, Date of Birth, Passport or National ID number, and verified identification records.
-
Contact Information: Residential Address, Email Address, and Phone Number.
-
Financial Profile: Source of funds, trading experience, bank records, and funding history.
-
Technical Data: IP Address, browser specifications, operating system, and secure session credentials.
How We Use Your Data
Your details are used strictly for legitimate financial operational purposes:
-
Verifying trader identity and activating live MT4/MT5 trading credentials.
-
Executing financial transactions, instant deposits, and prompt withdrawal requests.
-
Fulfilling statutory Anti-Money Laundering (AML) and audit obligations.
-
Maintaining infrastructure security and defending against malicious intrusions.
Data Protection & 256-bit SSL Security
All data transmissions across our platform are secured with industry-standard 256-bit SSL encryption. Client database records are housed on isolated networks protected by redundant hardware firewalls and multi-factor authentication.
Third-Party Disclosures
We never sell or distribute your private information to third-party advertisers. Disclosures are limited solely to authorized clearing banks, tier-1 liquidity providers, payment gateways, and governmental authorities as strictly required by law.
Your Rights & Privacy Officer
You have the right to request access to or correction of your personal data on file. For any inquiries regarding data protection:
Data Protection Desk:
Email: info@xtbforex.uk
Direct Phone: +44 7460406211
London Office: 1st Floor, 117 New Road, London, E1 1HJ, United Kingdom.